Condition of Returns

We hope that you are delighted with your purchase however if for any reason you need to return an item.

Condition of returns
All items should be returned new and unused, with all original tags intact and with the original packaging within 14 calendar days from the date of purchase. Any authenticity cards, dust bags and leather tags provided as part of the original packaging should also be returned. Returns that are damaged, soiled, worn or altered may not be accepted.

All goods must be returned in perfect condition along with proof of purchase. The following items purchased are exempt from refund or exchange, unless faulty:

• Sale items
• Jewellery for pierced ears
• Food and drink - including all perishable goods
• Hosiery
• Ladies' briefs

All shoes should be tried on a carpeted surface before wear. Shoes should be returned unmarked and in their original, undamaged shoe box. Shoes that are returned without their original packaging or with marks may not be accepted.